Veri Boutique opened its first store in 2002.
Today, Veri Boutique has two stores, one in the city of Sydney and a second store located in the exclusive suburb of Castle Hill, 32km from the Sydney city centre.
Veri Boutique is now one of Australia's leading multi-label boutiques for men's, women's and children's ready-to-wear and accessories collections from international designer labels:
Our current range includes collections from:
Versace, Philipp Plein, Plein Sport, Billionaire, Dita, Young Versace, Chloé, Dolce & Gabbana, Dsqaured2, Eton, Canali, Pal Zileri, Moreschi, Karl Lagerfeld, Valentino and more.
City Shop 5, Sheraton on the Park 161 Elizabeth ST Sydney NSW 2000
Ph (02) 92677912
Castle Hill Shop 428A Level 3 Castle Towers Shopping Centre Castle Hill NSW 2154
Ph (02) 9659 4515
Customers may simply forward their order email to email@example.com and change the subject line to indicate which method of return
1. POSTAL SERVICES
After we have received your email, we will reply within 24hrs sending you a prepaid return label. Simply re-package your items securely with the packing slip included, print out and attach the prepaid returns label. Alternatively you may have the label scanned and printed out at your nearest Australia Post.
2. IN STORE
Customers may return their items to either our Castle Hill or City stores
CITY Shop 5, Sheraton Grand Sydney Hyde Park, 161 Elizabeth St Sydney NSW 2000
CASTLE HILL Shop 428A, Level 3 Castle Towers Shopping Centre, Castle Hill NSW 2154
Veri Boutique gladly accepts returns on full priced items in exchange for a credit note to the value of the returned product.
Returns must be lodged within 7 days of receiving the item.
Merchandise must not be worn, altered or washed.
Merchandise must have all tags attached. Footwear must include the original shoebox.
Items may be refused for return if they do not meet these conditions.
Exchanges are not applicable on sale or promotional items.
Shipping/Postage costs are NOT included in a Credit Note Value.
If you have a faulty item that you would like repaired, please follow the simple steps of a normal return as shown above. Please make sure you enclose your original invoice, along with a description of the fault.
Once received in our warehouse, we will inspect the goods to assess the alleged fault and determine and/or confirm the fault and whether it can be repaired. We will then issue an exchange, refund or repair the goods at our own discretion.
In the instance of a refund, we aim to have your refund processed within 24 hours of receiving; however some faults must be approved before a refund or replacement can be issued. In this case, we will keep you informed.
For goods that are determined to be repairable, please allow approximately two weeks for the processing of the fault once received. Contact will be made by email informing you of all relevant details. Once the item has been repaired, we will ship it back to you the same day.
If an order is deemed faulty, we will gladly reimburse the return postage up to a total of AUD $25 for national orders only.
For further information on warranties and faulty items, please contact us at firstname.lastname@example.org
Free shipping Australia wide is available on all orders over $300 - The free shipping option will automatically be available at checkout.
For all other orders Veri Boutique offers flat rate shipping/postage both Australia wide and International. Customers (Domestic) may choose Standard or Express Shipping.
Domestic Standard: $10.00 AUD
Domestic Express: $15.00 AUD
International Shipping: $40.00 AUD
We aim to dispatch all orders within 24 hours. Express deliveries should arrive within 1-3 working days and standard shipping should arrive between 2-10 working days. Please note delivery times are estimates only and don't account for delays during this period.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Veri Boutique cannot be held responsible for incorrectly entered delivery addresses.
Terms & Conditions
Veri Boutique offers price matching if the same item in the same variation (colour, size etc.) is in stock by a legitimate retailer at a cheaper price.
- Price matching is at the discretion of Veri Boutique.
- Price matched items may not be returned for exchange or refund.
- Price matching is time specific- if an item goes on sale after the price match has been confirmed Veri Boutique is not liable to discount the price any further.
If you have found an item and wish to apply for a price match, fill out this form and include the web link of the item.Veri Boutique offers price matching if the same item in the same variation (colour, size etc.) is in stock by a legitimate retailer at a cheaper price.
Veri Boutique is committed to respecting the privacy rights of our website visitors.
This Privacy Statement only addresses our activities from our servers. Other sites that are accessible through Veri Boutique (including sites to which the website links and third party sites or services with which www.veriboutique.com.au is connected) may have their own privacy policies and practices, and are not under the control of Veri Boutique. Please keep this in mind when accessing sub-sites.
Use of Information
Veri Boutique collects and uses your personal information from registration forms and customer orders to successfully complete your order, send you information about Veri Boutique, as well as information regarding upcoming events and promotions. When ordering or registering, we may ask you for your name, date of birth, e-mail address, mailing address, daytime phone number, credit card information or other information. Financial information that is collected by Veri Boutique is used to bill you for products and services. Your personal information is also used to contact you when necessary for customer service reasons.
Veri Boutique may use the information you provide during registration, purchasing products, entering contests and promotions, and surfing the website in the following ways:
To personalize and improve your shopping experience and to allow Veri Boutique to deliver the type of content and products which are of most interest to you
To allow Veri Boutique to better service you in responding to your customer service requests
To quickly process your orders and shipment
Please note Veri Boutique does not keep your credit card/banking details on file. We use secure third party providers to process payments, and only these entities see your credit card details.
Veri Boutique does not disclose the information you provide or information collected to outside parties. “Outside parties” does not include Veri Boutique’s website hosting partners and other professional and certified parties who assist Veri Boutique in operating our website and conducting transactions and service for our customers.
Veri Boutique also reserves the right to release information when we believe release of such information is appropriate in order to comply with the law, enforce Veri Boutique’s website policies, or protect Veri Boutique’s and others’ rights, property or security.
Protecting User Information
Veri Boutique uses a variety of security measures to maintain the safety of personal information provided to us by our website users. Personal information provided to us is confined behind secured networks and is only accessible by a very limited number of employees who have approved access rights to these secured systems, and are required to keep such information confidential.
When orders are placed, Veri Boutique offers the use of a secure server, and all sensitive/credit information provided is transmitted via SSL technology (Secure Socket Layer) before being encrypted into our database to only be accessed as stated above.
Welcome to www.veriboutique.com.au
The Veri Boutique e-Store is owned by Nuovita Fashions PTY LTD, trading as Veri Boutique.
Your access and/or use of this website indicates that you accept the terms and conditions set out below. Please read them carefully.
Your placement of an order through the Veri Boutique website indicates your acceptance of these terms and conditions. Your submittal of any purchase order through the Veri Boutique website indicates acceptance of these terms and conditions.
These terms and conditions shall succeed any subsequent terms or conditions included with any purchase order. Veri Boutique reserves the right to make changes to this site and these terms and conditions at any time.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
Veri Boutique reserves the right at any time after receiving your order to accept or decline your order for any reason. All orders placed must obtain pre-approval with an acceptable method of payment.
We may require additional verifications or information before accepting any order.
Veri Boutique provides goods only as a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Veri Boutique.
Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. In this case, all received monies will be refunded using the method received.
If Veri Boutique has not accepted an order, it may be due to:
The product you ordered is out of stockFailure to obtain payment authorizationThe occurrence of a pricing or product description error
Orders and Delivery
Shortly after you have placed an order, an email will be sent to you at the email address provided acknowledging your order. If you do not receive an email within 2 working days, please contact customer service at email@example.com.
The delivery times provided by Veri Boutique are estimates only. Veri Boutique will not be held liable for late deliveries, loss or damage relating to late deliveries.
In the event that multiple items are ordered, separate deliveries may be made where stock is not available. In this case, Veri Boutique will notify you using the details you provided. Please ensure you enter the correct contact details and delivery address as Veri Boutique will not be responsible for incorrectly entered contact details and delivery addresses.
Acceptance of the Goods
The buyer is responsible for inspecting the goods for fault and notifying us in accordance with our Returns and Faulty Goods Policies should there be a fault.
Prices are subject to change without notice.
All credit cards are charged in Australian Dollars.
Veri Boutique will give importance to ensuring all prices displayed are correct. If an error in pricing does occur, and you have already ordered the item, Veri Boutique will contact you immediately and give you the option of reconfirming your order at the correct price or cancelling your order.
Veri Boutique will ensure that all merchandise displayed on the website is available at the same price at one of their Stores. However, occasionally Veri Boutique may offer promotions and discounts- particularly during Sale/Promotion periods- for online purchases from www.veriboutique.com.au.
Additionally, Veri Boutique may offer further discounts or promotions for online purchases made at www.veriboutique.com.au that will not apply in any of our Stores, and vice versa.
Product Availability and Information
All items are subject to availability. When an item is sold out, Veri Boutique will make every effort to remove the item off the website immediately. If an order is placed before Veri Boutique is able to remove the item off the website, we will notify the customer immediately via email or telephone and issue a refund.
If a Pre-Order is made, you will be charged for the product on the day the order is shipped. Please consider that the delivery time for your pre-ordered product may change. For an estimated arrival time, please contact Customer Service at firstname.lastname@example.org.
If Veri Boutique is given notification of an Order Cancellation before the product/s have been shipped, Veri Boutique can accommodate for order cancellations.
If item/s have been shipped, Veri Boutique reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery/courier service.
Liabilities and Warranties
The Veri Boutique website may contain links to other websites that are owned and operated by third parties. Please acknowledge that Veri Boutique is not responsible for the operation of or content located on or through any such site.
Veri Boutique is also not liable for any losses or damage caused by this website or any website linked to or from this website.
All warranties offered are the manufacturers warranties and no additional express warranties are made.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing, and/or product information received from our suppliers, Veri Boutique shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.
Veri Boutique shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has been charged for the purchase and your order is cancelled, Veri Boutique will immediately credit back your credit card account in the amount of the charge.
Changes to Terms & Conditions
These Terms and Conditions were last updated in December 2012.
Veri Boutique reserves the right to change these Terms and Conditions at any time.
Please refer back to the Veri Boutique Terms and Conditions regularly to stay informed with any updates or changes.
We guarantee that all our products are 100% authentic. Our curated collection is sourced directly from some of the world's most prestigious designer labels that ensure the quality of their creations is unattainable by counterfeiters.